GOAL: Setup Premium featuresGUIDELINES / RELATED INFORMATION:--- Premium ---✓ Hébergement sécurisé✓ Certificat SSL Let's Encrypt✓ Certificat SSL personnel (non fourni)✓ Mises à jour CMS✓ 50G de stockage✓ Nom de domaine personnalisé pour les e-mails sortants✓ Backups 15 jours✓ SLA 99.5%✓ Firewall & CDN (WAF)✓ Monitoring uptime (alertes)✓ Frais annuelsASSIGNED ROLES: FE/IT/TL
Ticket ID: #40535Subject: Résiliation de services liés au site Art&FeelingDepartment: e-connect web communicationURL: https://desk.zoho.eu/agent/econnectwebcommunication/e-connect-web-communication/tickets/details/123009000019581718Abos résiliés dans Zoho : services Hosting+SSL+Q2 pour le projet artfeelings.luNE PAS TOUCHER AU projet groupekartheiser.lu qui n’est pas résilié.
CARD GOAL: Cleanup hosting so we don't keep migrated website active on old hosting for example.ASSIGNED ROLES: IT, CSM(, DEV)
Backuper les storages Tigris avec Resticun EC2 pour gérer les backupsun scheduler qui start l’EC2 1x / jourun script qui backup chaque Tigris puis s’auto shut downles metrics envoyées à logstash & kibana pour suivre les backups (nb d’execution, de GB backupés, etcbackup incrementalstockage sur un s3 infrequent ← a challengerstratégie de restauration à discuterajout de nouveaux bucketTigris simplifiéBonus :vibe coder ou trouver un projet open source web ui pour ‘voir’ les backups (sorte de wrapper ui de restic mount)avoir sur cloudwatch & kibana les metrics de tous les backups (plesk & vps aussi) et pas que tigrisbackups db pour les app (en plus des snap rds)
CARD GOAL: Cleanup hosting so we don't keep migrated website active on old hosting for example.ASSIGNED ROLES: IT, CSM(, DEV)
CARD GOAL: Keep VPS servers updated.TASK DESCRIPTION: check VPS in sub-tasks.ASSIGNED ROLES: IT
CARD GOAL IT system monitoring is (slowly) transitioning from Sensu to Sensu Go. At the moment VPS instances are splitted between both apps.TASK DESCRIPTIONThe following checks are performed :keepalivecheck_disk_usagecheck_load_averagecheck_apache_statuscheck_https_certcheck_postfix_queuecheck_memory_usagecheck_mysql_statuscheck_s3_backupcheck_http_statusEvery state change to critical can trigger an alert in our ticketing system for immediate remediationGUIDELINES / RELATED INFORMATIONMore info about EOL schedule here : https://sensu.io/blog/eol-schedule-for-sensu-core-and-enterpriseLegacy Sensu : https://sensu.e-connect.lu:3000 (admin/admin)Sensu Go : https://sensugo.e-connect.lu:3000 (use your own credentials)ASSIGNED ROLES: IT
GOAL: Maintain and optimize an existing AI Assistant to ensure stable performance and relevant answers. [RAG Manager (Retrieval-Augmented Generation) technology]RECURRING : Monthly (tbc) TASK DESCRIPTION:Monitor hostingUpdate or re-index data sourcesAdjust prompts, embeddings, or model parametersDocument improvements and notify clientGUIDELINES / RELATED INFORMATION:Follow version control and naming standardsEnsure data compliance and confidentialityLog major updates in project documentation CARD OWNER: CSM/TL/DEV
Move all DNS records from Route53 Legacy to EuroDNSShut down e-connect DNS serversCleanup old customers with deadline. https://docs.google.com/spreadsheets/d/1izaqbNExEY3FLaKMaSFLBRarFWvwWfnhvtTatD-xehg/edit?gid=1302506191#gid=1302506191
CARD GOAL IT system monitoring is (slowly) transitioning from Sensu to Sensu Go. At the moment VPS instances are splitted between both apps.TASK DESCRIPTIONThe following checks are performed :keepalivecheck_disk_usagecheck_load_averagecheck_apache_statuscheck_https_certcheck_postfix_queuecheck_memory_usagecheck_mysql_statuscheck_s3_backupcheck_http_statusEvery state change to critical can trigger an alert in our ticketing system for immediate remediationGUIDELINES / RELATED INFORMATIONMore info about EOL schedule here : https://sensu.io/blog/eol-schedule-for-sensu-core-and-enterpriseLegacy Sensu : https://sensu.e-connect.lu:3000 (admin/admin)Sensu Go : https://sensugo.e-connect.lu:3000 (use your own credentials)ASSIGNED ROLES: IT